Proceedings of the 2014 e-Skills
for Knowledge Production and Innovation Conference

held at the
University of Cape Town Faculty of Commerce
Cape Town, South Africa

Nov. 17 - 21, 2014
http://e-SkillsConference.org

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Papers have been blind reviewed by six or more external referees (except as noted in the paper).

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Preface

The e-Skills for Knowledge Production and Innovation Conference (e-Skills 2014) is a collaboration between the Ikamva National e-Skills Institute (iNeSI) and the Informing Science Institute (ISI). iNeSI, as part of its mandate, is responsible for creating a platform to promote new knowledge for innovation in South Africa. ISI provided academic paper review and support for delegates.

The e-Skills conference aims to address issues of interest to individuals, business, government, and civil society, promoting e-literacy, e-astuteness and in developing and supporting e-skills (ICT skills) at all levels of life and work. The focus of the conference is the strategic and efficient use of modern ICT devices and applications as well as the related knowledge, skills, competences, teaching, learning, and inventiveness of the workforce and citizens. The conferences promotes research that provide insights for improving effective appropriation of modern ICT devices and applications into service delivery, more effective use of service delivery by citizens, business efficiency, entrepreneurship, education and more cohesive and equitable living in society. We particularly stress the importance of evidence-based research and approaches that are found to be effective.

About the Ikamva National e-Skills Institute

The Ikamva National e-Skills Institute (iNeSI) has been specifically developed to suit South Africa's needs following six years of incubation and testing within Department of Communications. It has benefitted from first hand examination of international best practice in Korea, USA, Mexico, UK, Ireland, Kenya, Rwanda, Australia, New Zealand, and Cuba. The process has been supported by formal agreements with more than 30 key national and international stakeholders across Government, Business, Education, Civil Society and international donor agencies. iNeSI operates as a catalytic aggregator of effort to support South Africa's National Development Plan (NDP); an identifier of overlap, duplication and gaps; a motivator, leader and facilitator of evaluation of impact of interventions; and as a lead contributor to policy development to address inequity and poverty through appropriation of modern ICT devices and applications. iNeSI supports impactful trans-disciplinary research methodologies and is in the process of building increased South African capacity in Case Method (research and discussion) as a means to more effectively analyse and engage multi-disciplinary stakeholders in improving South Africa's global e-readiness rankings. iNeSI welcomes all researchers and seeks to develop collaborative, comparative and longitudinal studies that can improve policy, praxis, teaching, and capacity in participant jurisdictions.

Dr. Harold Wesso                                               Mymoena Sharif
Acting Chief Executive Officer, iNeSI              Chief Director: iNeSI

Dr. Walter Claassen     &   Dr. Wallace Taylor
Research Network for e-Skills (ResNes)

About the Informing Science Institute

Informing science is the transdisciplinary study of systems that employ information to impact clientele. The mission of the Informing Science Institute is to:

· Support transdisciplinary research that furthers our understanding of the construction and evolution of systems that inform, providing free and open access to such research,

· Foster communication among disciplines that study informing and education, and

· Nurture a supportive global community of informing science researchers through mentorship and through providing opportunities and venues for collaboration.

The Informing Science Institute's (ISI) primary reason for existence is to promote the advancement of the informing science transdiscipline across the global research community. Three principles guide the ISI's research and publication agenda:

  • Open access : All ISI publications, including conference proceedings, journals, repository contents and books, shall be accessible in their electronic form at no cost to readers.
  • Global outreach : The ISI's research agenda shall always be framed with the global community in mind, and shall not be limited by the perceptions and priorities of a particular nation.
  • Mentorship : Helping researchers develop and refine their craft is as central to ISI's philosophy as providing outlets for the efforts of established researchers. This mentorship mission applies to both the conferences run by ISI and to the review and publication policies of its journals.

Eli Cohen & Elizabeth (Betty) Boyd
EliCohen@InformingScience.ORG  BettyBoyd@InformingScience.ORG
Informing Science Institute

Venue Organizers

Faculty of Commerce, University of Cape Town
UCT Conference co-Chairs Kevin Johnston and Elsje Scot

Table of Contents

E-skilling on Fundamental ICT Networking Concepts - Overcoming the Resource Constraints at a South African University  001-016

A. Kayode Adesemowo, NMMU - Nelson Mandela Metropolitan University, South Africa
Mariana Gerber, NMMU - Nelson Mandela Metropolitan University, South Africa

Big Data, Audience Measurement and Digital Watermarking: A Review .... 017-028

Micheal Agbaje, Babcock University, Nigeria
Oludele Awodele, Babcock University, Nigeria
Chibueze Ogbonna, Babcock University, Nigeria

An Examination of ICT Spending and the Development of E-Skills in the Republic of Turkey    029-037

Shahram Amiri, Stetson University, United States
Joseph Woodside, Stetson University, United States
Christopher Dodson, Stetson University, United States

SYNCOM, A Tool for Competence Management.... 039-048

Viveca Asproth, Mid Sweden University, Sweden
Stig Holmberg, Mid Sweden University, Sweden
Ulrica Löfstedt, Mid Sweden University, Sweden

ITIL Adoption in South African: A Capability Maturity View... 049-060

Alastair Bovim, Inmarsat Africa, South Africa
Kevin Johnston, University of Cape Town, South Africa
Salah Kabanda, University of Cape Town, South Africa
Maureen Tanner, University of Cape Town, South Africa
Adrie Stander, University of Cape Town, South Africa

Motivating IT Staff in a Government Organisations in South Africa.. 061-071

Lisle Carolissen, University of Cape Town, South Africa
Derek Smith, University of Cape Town, South Africa

Comparing Young Children and Teenagers as Partners in Co-Design of an Educational Technology Solution ... 073-086 

Bester Chimbo, Unisa, South Africa
Helene Gelderblom, University of Pretoria, South Africa

The Data Divide in a South African Rural Community: A Survey of Mobile Phone Use in Keiskammahoek    087-100

Lorenzo Dalvit, Rhodes University, South Africa
Steve Kromberg, Rhodes University, South Africa
Mfundiso Miya, Rhodes University, South Africa

An Empirical Study on the Use of the Sakai Learning Management System (LMS): Case of NUST,Zimbabwe .. 101-107 

Sibusisiwe Dube, University of Cape Town, South Africa
Elsje Scott, University of Cape Town, South Africa

The Adoption of Tablet Based e-Textbooks in a South African Private School.... 109-123

Sumi Eicker-Nel, University of Pretoria, South Africa
Machdel Matthee, University of Pretoria, South Africa

Competencies for the Successful Use of Online Social Simulation Games within Organisational Leadership Development ... 125-136 

Wouter Grove, University of the Western Cape, South Africa

Predicting the Adoption of Video Podcast in Online Health Education... 137-139

Sherry Grover, Destiny Group, United States

e-Literacy Training in Deep Rural Areas: The Siyakhula Living Lab Experience... 141-154

Sibukele Gumbo, University of Fort Hare, South Africa
Mathe Ntsekhe, Rhodes University, South Africa
Alfredo Terzoli, Rhodes University, South Africa

Managing Cognitive Load When Teaching and Learning e-Skills... 155-160

Slava Kalyuga, University of New South Wales, Australia

Evaluating the Utility of a Knowledge Acquisition and Construction Framework for Learning Management Systems... 161-172 

Trust Kashora, University of South Africa, South Africa
Huibrecht van der Poll, University of South Africa, South Africa
John Van Der Poll, University of South Africa, South Africa

Identifying the e-Skills Needed for the Effective Utilisation of Electronic Small Businesses Development Support Services.... 173-188 

Natasha Katunga, University of Western Cape, South Africa
Zoran Mitrovic, UWC / MDRI, South Africa

Supporting a Humanizing Pedagogy in the Supervision Relationship and Process: A Reflection in a Developing Country .. 189-190 

Caroline Khene, Rhodes University, South Africa

Understanding What Motivates Participation on Crowdsourcing Platforms... 191-200

David Machine, University of Cape Town, South Africa
Jacques Ophoff, University of Cape Town, South Africa

A Blended Learning Approach to the Professional Development of TVET College ICT Educators: A Case Study.... 201 

Cecille Marsh, Walter Sisulu University, South Africa
Lorna van der Merwe, Walter Sisulu University, South Africa
Tembisa Ngqondi, Walter Sisulu University, South Africa

Factors that Influence Misalignment between Developers and Testers in Agile Organizations,and Alleviation Strategies Employed.... 203-210 

Unathi Mbekela, University of Cape Town, South Africa
Irwin Brown, University of Cape Town, South Africa

Evaluating the Effectiveness of Elearning and Core Skills Interventions for South African Secondary School Learners [a Case Study] .. 211-225 

Richard Millham, Durban University of Technology, South Africa
Surendra Thakur, Durban University of Technology, South Africa

Key Success Factors for Developing e-Skills in a Developing Country: South African Case Study... 227-241 

Zoran Mitrovic, University of the Western Cape, South Africa
Wallace Taylor, The Information Society Institute, South Africa
Mymoena Sharif, iKamva National e-Skills Institute, South Africa

Problem-Solving and Web-Based Learning. 243-253

Danielle Morin, Concordia University, Canada
Jennifer D. E. Thomas, Pace University, United States
Raafat Saadé, Concordia University, Canada

Understanding Collective Moral Disengagement in a Controversial Urban Electronic Tolling Project: Implications for e-Skills Education... 255-271

Rennie Naidoo, University of Pretoria, South Africa

An Investigation of the Choices Taken By Students with National Senior Certificate (Matric) in Enrolling for NC (V) or Report 191 at TVET Colleges: A Discussion Case Study of King Sabata Dalindyebo (KSD) TVET College as an Analogy... 273 

Tembisa Ngqondi, Walter Sisulu University, South Africa
Zoleka Ndamase, King Sabata Dalidyebo TVET College, South Africa

Towards Building an Indigenous Knowledge Platform to Enable Culturally-Sensitive Education Underpinned by Technological Pedagogical and Content Knowledge (TPACK)... 275-284 

Mathe Ntsekhe, Rhodes University, South Africa
Alfredo Terzoli, Rhodes University, South Africa
Mamello Thinyane, University of Fort Hare, South Africa

Introducing U-Learning with E-Learning into the Teaching and Learning Environment of FET Colleges.... 285-287 

Joseph Okharedia, Umfolozi College, South Africa

Dynamic Business Intelligence and Analytical Capabilities in Organizations .... 289-303

Celina Olszak, University of Economics in Katowice, Poland

Determining e-Skills Interventions to Improve the Effectiveness of Service Delivery by Community Development Workers .... 305-334 

Oludayo Olugbara, Durban University of Technology, South Africa
Richard Millham, Durban University of Technology, South Africa
Delene Heukelman, Durban University of Technology, South Africa
Surendra Thakur, Durban University of Technology, South Africa
Harold Wesso, iNeSI, South Africa
Mymoena Sharif, iNeSI, South Africa

Corporate Ethical Dilemmas during Global Expansion: Lessons for Corporate Governance and IT Professionals.. 335-349 

Sanjeev Phukan, Bemidji State University, United States

ICT and Skills Shortage: South African Case Study of Retaining ICT-Skilled Professionals .... 351-369

Francois Plaatjies, University of Western Cape, South Africa
Zoran Mitrovic, University of Western CapeWC / MDRI, South Africa

MobiSOOCs for In-Service Teacher Education: Design Considerations for Developing Countries.... 371-381 

Mehwish Raza, Alpen-Adria University of Klagenfurt, Austria

Bringing the Future to Life: i-Pads Change Life Outcomes for Over 16 000 Learners... 383-387 

Amanda Reekie, Fuel, South Africa
Craig Reid, CEO Fuel, South Africa

YouTube as an Academic Tool for ICT Lecturers.. 389-399

Sumarie Roodt, University of Cape Town, South Africa
Carina De Villiers, University of Pretoria, South Africa
Kevin Johnston, University of Cape Town, South Africa
Jacques Ophoff, University of Cape Town, South Africa
Dominic Peier, University of Cape Town, South Africa

Mobile Women: Investigating the Digital Gender Divide in Cellphone Use in a South African Rural Area.. 401-416 

Kayla Roux, Rhodes University, South Africa
Lorenzo Dalvit, Rhodes University, South Africa

Making Sense of e-Skills at the Dawn of a New Personal Knowledge Management Paradigm.. 417-447 

Ulrich Schmitt, University of Stellenbosch, South Africa

Strategizing for Mobile Learning: A Holistic Approach for Designing Mobile Learning.... 449-466 

Genevieve Stanton, University of Cape Town, South Africa
Jacques Ophoff, University of Cape Town, South Africa

Perceptions of Mobile ICT Adoption by South Africa Micro Entrepreneurs... 467-486

Eunice Steyn, University of Pretoria, South Africa
Riana Steyn, University of Pretoria, South Africa
Carina De Villiers, University of Pretoria, South Africa

The Range and Level of Software Development Skills Needed in the Western Cape, South Africa.. 487-505 

Maureen Tanner, University of Cape Town, South Africa
Lisa Seymour, University of Cape Town, South Africa

University of L.I.F.E... 507-515

Ari Terblanche, ACLA-Pro Audio, South Africa

The Living Lab Model of ICT for Development (ICT4D) for Effective Engagement of ICT in Rural Education... 517-529 

Teboho Tsietsi, Rhodes University, South Africa
Monty Roodt, Rhodes University, South Africa

Public Libraries for Local Development. 531-536

Nana Tsiklauri, Public Service Development Agency of Georgia, Georgia

house4hack: Stimulating Technical and Practical Innovation for Social Good [A Discussion Case]... 537 

Hossana Twinomurinzi, University of South Africa, South Africa

Groenpunt Correctional Services: E-Literacy Training for Staff and Inmates [A Discussion Case]... 539 

Hein Johan Wiese, Vaal University of Technology, South Africa
Lerato Thabane, Vaal University of Technology, South Africa

E-Literacy Training Of Local Government Officials in the Khara Hais Municipality [A Discussion Case].... 541 

Hein Johan Wiese, Vaal University of Technology, South Africa
Ralene van der Merwe, Value University of Technology, South Africa

Architecturing Software Engineering Ecosystem.... 543-550

Sergey Zykov, Higher School of Economics, Russian Federation

The Use of Social Media Technologies as Novel Ways to Teach and to Promote Learning.... 551-564 

Charles Kivunja, The University of New England, Australia

Strategies, Practices and Skills for Competitiveness in the Digital Economy: A Perspective on Large Companies in South Africa .... 565

Leona Craffert, University of the Western Cape, South Africa
Marius Ungerer, University of Stellenbosch, South Africa
Kobus Visser, University of the Western Cape, South Africa
John Morrison, University of Stellenbosch, South Africa
Walter Claassen, ResNeS, South Africa

Using the New Media to Improve Student Performance in Secondary Schools.. 567

Jabu Maseko, University of South Africa, South Africa

Technology Acceptance and Disadvantaged Students - The Role of Culture .... 569

Farivar Rahimi, University of Limpopo, South Africa

Technology Access Centres and Community Development: Selected Cases from the Eastern Cape and Gauteng Provinces in South Africa....575

Zandi Lesame, University of South Africa, South Africa
Phumudzo Ratshinanga, University of South Africa, South Africa
Vuyolwethu Seti, University of South Africa, South Africa